A number of people have written on this forum about Direct Labs, but I haven't seen this question addressed: do you trust what they do with your test results?
The HIPPA Privacy Notice page on DirectLabs web site says:
"We may use and disclose your medical records for each of the following purposes: treatment, payment, and health care operations:
TREATMENT means providing, coordinating, or managing health care and related services by one or more health care providers
PAYMENT means such activities as obtaining reimbursement for services, billing or collection activities and utilization review.
HEALTH CARE OPERATIONS include the business aspects of running our laboratory service practice, such as conducting quality assessment and improvement activities, auditing functions, cost-management analysis and customer service."
The "Treatment" section and, to a lesser extent, the "Health Care Operations" section, seem to be big enough to drive a truck through. It's one thing for LabCorp and my doctor to have the results, but I wonder about giving them to a private company. I don't know why Direct Labs would "coordinate or manage health care and related services" for me.
Does anyone else share my concerns about this? (I thought about having the tests done under a fake name, but they require a driver's license.)
asked byLee_2 (1505)
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on April 26, 2011
at 04:54 PM
I would suggest that if you have concerns about this to give them a call or shoot them off an email asking them to explain it to you. Make sure you are happy with and fully understand their answer. It is in their best interest to give you as much information as you request. I find that labs (I haven't dealt with DirectLabs) are very quick to respond and they will respond at great depth and detail if you ask them to.