3

votes

When eating at restaurants, does the waiter typically get your meal wrong?

Answered on August 19, 2014
Created September 07, 2013 at 12:44 AM

I'm getting to the point of not wanting to eat out anymore. This is happening every time I eat anywhere even though I feel like ordering simple, real food SHOULD be easier!

Today I ordered: steak w/ roasted tomato/sweet onion sauce on top and grilled veggies. HOLD the rice. Add apricot pico. Instead I got: No rice, a bowl of black beans... No apricot pico.

So does ordering Paleo just result in you being pretty annoyed and not able to enjoy the pleasures of dining out?

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 30, 2012
at 06:17 PM

Mediterranean buffets for the win.

A968087cc1dd66d480749c02e4619ef4

(20436)

on July 30, 2012
at 05:55 PM

I never have this problem at a buffet.

5ccb98f6ae42ce87e206cf3f6a86039f

(11581)

on July 14, 2012
at 08:51 PM

computer, issuing servers tablets would solve the problem. Of course, on my end, I could start asking servers to repeat my order back or hand it to them pre-written. Wait staff have tough jobs, I totally get that. My brother was a waiter for a number of years, and I tip decently despite errors, but the system restaurants are using now is broken, especially with more people having special requests.

5ccb98f6ae42ce87e206cf3f6a86039f

(11581)

on July 14, 2012
at 08:47 PM

I should have mentioned that I believed it was restaurant policy. The problem is that many people just can't remember every detail. How many times does someone forget what they went into another room to get? I'm not slamming on servers, but its a bad trend. I feel a lot less like someone was paying attention to me when my plate comes back with extra potatoes and no broccoli than with the no potatoes and extra broccoli I asked for. To be topped off by being charged for the larger steak rather than the one I ordered. The ordering system is broken. If they want to save time/get the order into the

345c1755efe005edd162b770dc6fb821

(8767)

on July 14, 2012
at 12:35 PM

so true, I often stop and ask them, do you need to write this down? Some are definitely better than others....Last night I got steamed fish, it was neither steaming or cooked! ah!!!!!

D1908552223e8a97b17f02a90cf795bf

(487)

on July 14, 2012
at 04:48 AM

I'm a server and never write down my order anymore, unless it is a complicated drink/meal. It forces a server to pay attention to your customers rather than just writing whatever you hear. At some restaurants, they force you not write down orders so it isn't just the servers :)

Medium avatar

(3213)

on July 13, 2012
at 09:12 PM

+1 for saying "oh no you diin't"

F92e4ca55291c3f3096a3d4d3d854986

(11698)

on July 13, 2012
at 09:10 PM

I am Sally. Everything "but NO onions or garlic". Waiters hate me. And I still wind up with red onion on my salad.

239bcbf6d0013fd74890f5c7305daf64

(664)

on July 13, 2012
at 08:57 PM

+1 for venting! LOL

C45d7e96acd83d3a6f58193dbc140e86

on July 13, 2012
at 08:50 PM

True! I loved the sally reference.

1c67bc28f4e44bbb8770b86df0463df3

(6719)

on July 13, 2012
at 08:10 PM

If you ask for something and say the word 'Paleo' they might bring you pudding. Hopefully its chocolate.

1c67bc28f4e44bbb8770b86df0463df3

(6719)

on July 13, 2012
at 08:10 PM

What is so hard about saying 'I would like the steak, with the veggies and thats it'

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:47 PM

No worries, I never complain and tip 20-25% no matter the service. That's probably from having a boyfriend who never complains and overtips far too often. :)

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:39 PM

Oh-no-you-di-int.

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:33 PM

Yeah, you definitely don't want to be that person. I think that's why I get so angry... because I hold it in and deal with it, and then wait explode online later. hah! The only thing I return are well done steaks when I order rare. I just can't do it.

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:28 PM

Yes, I can't stand the substituting something without asking just because they feel like they need to make up for something you're lacking in. I forgot to mention that I completely want to unscrew the head of any waiter that doesn't write down my order. That's when you know it's going to be dead wrong.

Medium avatar

(3213)

on July 13, 2012
at 07:23 PM

Or the order taking skills of your server

Medium avatar

(3213)

on July 13, 2012
at 07:22 PM

It doesn't happen to me, i guess it depends on your communication skills

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12 Answers

2
345c1755efe005edd162b770dc6fb821

(8767)

on July 13, 2012
at 07:21 PM

YES, but nothing to do with ordering "Paleo", I ALWAYS get the meal thats raw or completely burnt, wrong veggies or cooked wrong or something wasnt clear in the menu description and resulting in food I can't eat because mixed with something I'm allergic to or won't/can't eat, or someone just substituting something without asking if its ok.

I pretty much find that if I have to send something back, I don't want it anymore.

I now order grilled something and just don't touch the rest, I give up asking for something different!

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:28 PM

Yes, I can't stand the substituting something without asking just because they feel like they need to make up for something you're lacking in. I forgot to mention that I completely want to unscrew the head of any waiter that doesn't write down my order. That's when you know it's going to be dead wrong.

345c1755efe005edd162b770dc6fb821

(8767)

on July 14, 2012
at 12:35 PM

so true, I often stop and ask them, do you need to write this down? Some are definitely better than others....Last night I got steamed fish, it was neither steaming or cooked! ah!!!!!

1
D1908552223e8a97b17f02a90cf795bf

(487)

on July 14, 2012
at 05:09 AM

I'm a server at a restaurant and I have experienced a positive and very negative experience when it comes to restrictions. Of course, paleo has given me the upper hand at this, and I understand about every allergy you can have. I now carry a list of the ingredients of every dish and if someone has a questions about a particular dish, I can answer it. You can find places that are very accommodating, you just have to put more effort into finding them.

Also, anyone here who is talking about the seasoning of dishes, it is really hard to have a valid argument for that because everyone has there own opinion of how much salt and pepper should be used. I've heard the whole range for every dish. The worst I ever had was that a woman I served wanted her entire meal taken care of because her dish was "too salty". She was gluten and dairy intolerant and had a gluten-free pasta dish (silly on her part, we have veal dish with bone marrow!). EVERYONE in the backroom tried her dish because she had only eaten half of it, and no one could taste the salt. Not everyone can be happy though. I've had people come who were gluten-free who loved all the food and even enjoyed dessert!

Servers are servers though, and you can go to any restaurant and find "the bad ones" who are not going to care to learn about the food they serve. But there are servers who are interested and learn everything.

1
723519573be05b5edeb0659025b2fcd2

(306)

on July 13, 2012
at 09:33 PM

One person I knew who has an allergy to honey would tell waiters that she would go into anaphylactic shock and die if her food contained honey.

1
Cd717290eb43a6e17061f9920deed977

on July 13, 2012
at 09:16 PM

LOL! I have a hard time getting waiters to take me seriously when I say that I can't have gluten or dairy in a dish. And, an amazing number of people don't know what gluten is. I mean, I can understand not knowing that barley has gluten, but most people don't seem to know that wheat has gluten.

A paleo friend of mine has a technique where she tells the waiter that she will DIE if she has gluten or dairy. You would think this would work all the time, but this one time we were out together and the waiter was like, yeah, whatever, sure it doesn't have gluten or dairy. It actually cracked us up because of how clearly he didn't give a crap if she lived or died, as long as we hurried up and ordered!

1
239bcbf6d0013fd74890f5c7305daf64

on July 13, 2012
at 08:41 PM

I love my own cooking and there are several things I would never order in a restaurant because I feel I do a better job of it then the cook can. That being said, I do still go out on occasion and yes, my orders do occasionally come screwed up. I do not normally let it bother me, I try to explain to the waiter or waitress that the order was wrong (try not to be snippy) and ask that it be fixed. Normally it is not an issue and if it is a nicer restaurant. I have never had it happen, but if they refused to fix it, I may just walk out.

But for my wife and I, I think it is easier. I have restaurants I LOVE and generally do not go other places. The waitstaff and the manager know me quite well and are usually pretty used to my odd requests. I even had the chef come over to my table to ask me how the dinner tasted. When I told him it was excellent he remarked, "Good, your order gave me some interesting ideas to try out." I am always willing to help out! :-)

1
5ccb98f6ae42ce87e206cf3f6a86039f

(11581)

on July 13, 2012
at 08:00 PM

I've had this happen several times recently, although it didn't involve any big changes to my order. One thing I've noticed that might be contributing is that the wait staff in many restaurants no longer write your order down. They take it, then walk back to a computer and enter it. I suspect things get forgotten in those steps. I'm about to the point of writing my order on a note card and handing it over.

5ccb98f6ae42ce87e206cf3f6a86039f

(11581)

on July 14, 2012
at 08:51 PM

computer, issuing servers tablets would solve the problem. Of course, on my end, I could start asking servers to repeat my order back or hand it to them pre-written. Wait staff have tough jobs, I totally get that. My brother was a waiter for a number of years, and I tip decently despite errors, but the system restaurants are using now is broken, especially with more people having special requests.

D1908552223e8a97b17f02a90cf795bf

(487)

on July 14, 2012
at 04:48 AM

I'm a server and never write down my order anymore, unless it is a complicated drink/meal. It forces a server to pay attention to your customers rather than just writing whatever you hear. At some restaurants, they force you not write down orders so it isn't just the servers :)

5ccb98f6ae42ce87e206cf3f6a86039f

(11581)

on July 14, 2012
at 08:47 PM

I should have mentioned that I believed it was restaurant policy. The problem is that many people just can't remember every detail. How many times does someone forget what they went into another room to get? I'm not slamming on servers, but its a bad trend. I feel a lot less like someone was paying attention to me when my plate comes back with extra potatoes and no broccoli than with the no potatoes and extra broccoli I asked for. To be topped off by being charged for the larger steak rather than the one I ordered. The ordering system is broken. If they want to save time/get the order into the

1
7bcdcce584eb132e4c06b8ad2b1d22cc

on July 13, 2012
at 07:43 PM

Frequent the same place and the same server if possible. Be the polite patron and a good tipper. If a mistake is made, don't go overboard with a response. The servers are often run ragged and they are just people who make mistakes just like you or me. A little kindness will reap great rewards.

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:47 PM

No worries, I never complain and tip 20-25% no matter the service. That's probably from having a boyfriend who never complains and overtips far too often. :)

1
C116f7e54620c6003b67cd4450a298cd

on July 13, 2012
at 07:31 PM

K.I.S.S is the best approach when ordering. Paleo or not. Fist off, try going to a place that makes an effort to SERVE REAL FOOD (not saying you didn't). This goes a long way! See what they have. Usually the apps and a salad is plenty. Sierra Nevada Brewery, Chico, CA for example has a few options. I like the sausage medley and their salad (hold the bread). It's three big links (Polish style) - I rarely eat all three.

If you're Sally (from When Harry Met Sally) when ordering, they're bound to get it wrong. :)'

Keep It Simple Stupid - have a great weekend!

F92e4ca55291c3f3096a3d4d3d854986

(11698)

on July 13, 2012
at 09:10 PM

I am Sally. Everything "but NO onions or garlic". Waiters hate me. And I still wind up with red onion on my salad.

C45d7e96acd83d3a6f58193dbc140e86

on July 13, 2012
at 08:50 PM

True! I loved the sally reference.

1
19acef0aed67ef8dc1118d8e74edb349

(2954)

on July 13, 2012
at 07:29 PM

No, they generally give what I ask for.

I look for the most simple meal I can find in the menu. Things with no fancy sauces, or where pasta and rice is not mixed in with the meat. Generally that's fish and vegetables.

So I order fish cooked in butter. I make sure they understand it's real butter, not vegetable spreads (those make me sick).

If there's any vegetables in that dish I say "with just the vegetables". If there's no vegetables, I ask if I can substitute the bread/rice/whatever for a side of vegetables. Even just a baked potato will do in a pinch.

Generally they ask "so just fish and vegetables, no rice/bread/beans?" which I respond "right, just fish and vegetables".

Also I make sure to ask for everything well-salted, because the New England restaurants around here don't add any spice to their food whatsoever... It's like they only know two spices, salt and pepper :-D Plus when I ask just fish and vegetables, they must assume I'm doing so for health reasons, because they add even less salt than usual :-P

If I order a salad I say that instead of dressing, if they can give me some olive oil on the side. Though if there's a salad with avocado, that's even better.

1
Cd77fd01d8be999aa91b8678e262f419

(825)

on July 13, 2012
at 07:25 PM

I have no problems usually with waiters replacing items or holding rice/bread etc. But I live in California, where people have all kinds of weird eating requests :-)

I get frustrated when there are hidden extras in food though, e.g. feta cheese in what the waiter said was a 'spinach and tomato salad', or little onion strings on top of something that looked and sounded 100% paleo. I just pick them out or eat around them. I really have better things to do with my day than be That Person who argues over every minor detail at a restaurant.

F5be4be097edc85690c12d67ee1a27c0

(1884)

on July 13, 2012
at 07:33 PM

Yeah, you definitely don't want to be that person. I think that's why I get so angry... because I hold it in and deal with it, and then wait explode online later. hah! The only thing I return are well done steaks when I order rare. I just can't do it.

0
32f5749fa6cf7adbeb0b0b031ba82b46

(41747)

on July 15, 2012
at 01:02 AM

Almost never. But then I don't bring my paleo demands with me when I eat out. I have my paleo preferences that I can usually fit to the menu. But I don't bring in my own oil/ingredients and make demands of the kitchen to make my food to my specifications. After all, if I wanted to eat food to my exact specifications, I'd be at home cooking for myself.

0
03a4ec34751186201a56da298ac843ce

on July 14, 2012
at 11:16 PM

Ask the server to repeat back your order. When I worked at a restaurant people asked me to do this all the time, especially when it was a special order.

You can say something like, "could you please repeat my order back to me? I know I'm a little fussy,but I would hate to have to send it back because it came out wrong, so I want to double check."

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